Privacy Policy

This Privacy Policy describes how Tirthayatrik Private Limited ("Company", "we", "us", "our") collects, uses, processes, and protects personal data of users ("you", "your") who access or use tirthayatrik.com.

Tirthayatrik Private Limited acts as a Data Fiduciary under applicable laws including the Digital Personal Data Protection Act, 2023. We are committed to processing your data in a lawful, fair, and transparent manner. By using our platform or submitting your information, you consent to this Privacy Policy.

This policy applies to all users of our website and services, including astrology consultations, pooja services, and spiritual travel assistance. If you do not agree with this policy, you should discontinue use of the platform.

We collect only such data as is necessary to provide our services.

3.1 Identity & Contact Data

Full name, phone number, email address, and address (for delivery or coordination).

3.2 Astrology-Related Data (User Provided)

Date of birth, time of birth, and place of birth. This data is voluntarily provided by you and may be sensitive in nature.

User Responsibility

You are responsible for ensuring that the information provided is accurate and complete. We are not responsible for outcomes arising from incorrect or incomplete data.

3.3 Transaction Data

Payment confirmation details and transaction IDs. We do not store card or banking details.

3.4 Technical & Usage Data

IP address, device and browser information, pages visited and interaction data.

We process your data only for lawful purposes, including: your consent, performance of services requested by you, compliance with legal obligations, and fraud prevention and platform security.

Where required, consent is obtained through user actions such as form submissions, bookings, or acceptance mechanisms.

We use your data strictly for: providing astrology, pooja, and travel services; connecting you with third-party service providers; processing bookings and transactions; sending confirmations, reminders, and support messages; improving platform performance; and preventing fraud, misuse, and unauthorized access.

We do not sell, rent, or trade your personal data.

We may share relevant data with astrologers, pandits, travel and logistics partners, and payment service providers. This sharing is limited to fulfilling your service requests.

Third-Party Limitation

While we take reasonable care in selecting service providers, they operate independently and may have their own privacy practices. Users are encouraged to review their policies.

By providing your contact details, you consent to receive calls, SMS, email, and WhatsApp messages. These may include transactional updates, reminders, and promotional messages.

Such communications may be sent even if your number is registered under Do Not Disturb (DND), where permitted by applicable law. You may opt out of promotional communications at any time.

We retain personal data only for as long as necessary based on service requirements, legal and regulatory obligations, dispute resolution needs, and fraud prevention.

Certain data may be retained even after deletion requests where required by law or legitimate business purposes.

You have the right to access your personal data, request correction, request deletion, and withdraw consent.

To exercise these rights, contact: contact@tirthayatrik.com. Withdrawal of consent may impact your ability to use certain services.

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

In the event of a data breach, we will take appropriate steps to notify affected users and relevant authorities as required under applicable law.

We rely on third-party providers for payments, analytics, and communication. These providers operate under their own privacy policies, and we do not control their independent practices.

Your data may be processed or stored outside India, subject to applicable safeguards. By using our services, you consent to such processing.

We use cookies and similar technologies to maintain functionality, improve user experience, and analyze usage patterns. Continued use of the platform implies consent to cookies.

Our services are not intended for individuals under 18 years of age.

We may use your data to detect and prevent fraudulent transactions, verify identity where necessary, and ensure platform security and integrity.

Tirthayatrik Private Limited acts as a facilitator connecting users with independent service providers. Our role in data processing is limited to enabling service delivery and platform operations.

To the extent permitted by law, our liability is limited to data handling practices as described in this policy. We are not responsible for: incorrect data provided by users, independent actions of third-party service providers, or decisions made based on services obtained through the platform.

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.

For concerns or complaints — Email: contact@tirthayatrik.com • Phone: +91 92196 80244. We aim to respond within 15–30 days.

For any privacy-related queries — Email: contact@tirthayatrik.com • Phone: +91 92196 80244.